FAQs | Matrix MM

Frequently Asked Questions from Matrix MM clients

How long does it take to implement?

This very much depends on the scope of the implementation, but the system can be set up within 1 week for urgent requirements, ranging to 4 weeks for full set up with user workflows.

Does Matrix MM share the Matrix SCM supply chain?

No. Matrix MM suppliers are consultancies or service providers not recruitment agencies or self-employed workers. The onboarding process is similar, but they sign different supplier contracts – namely contracts to provide consultancy services.

Can I directly award a contract to named supplier via Matrix MM?

Yes, albeit wherever possible Matrix MM will encourage a mini competition to achieve best-value.

How do I access Matrix MM via CR.Net

We have created a “front-door” , single sign -on option so you can access MM via CR .Net . We have also embedded a decision tree option to help managers decide if they need a person or a SoW.

Is there a minimum or maximum spend via Matrix MM?

No. Matrix MM would typically work with you for a pilot set of projects or perhaps in a single category of spend, with a view to developing a business case for further use or a mandated approach. The latter being the mechanism to get control and visibility over all spend.

Will this be delivered by my current Matrix SCM contacts?

No. Matrix MM will assign a Procurement Business Partner as the primary point of contact for SoW activity. This person will also manage all SoW transactions. He/She will work alongside your Business Manager and will attend QBRs.

What are the costs involved or fees?

Matrix MM charge 4.5% of the value of a work order for mini competitions and 2.25% for direct awards. These fees can be absorbed by the supplier or charged separately as additional fees.

How does Matrix MM ensure the consultancy delivers?

All payments are linked to the successful delivery of outputs detailed in the SoW. No payments can be made unless the requirement owner confirms that delivery of a milestone has occurred. The Matrix MM has inbuilt mechanisms to automate this process with audit trails.

Do I need another call-off contract to add your solution onto my existing SCM contract?

No. Your current Matrix SCM and the framework from which it has been down allows for SoW as an additional service and with listed pricing.

Frequently Asked Questions From Suppliers

How do I become a Matrix MM supplier?

Suppliers onboard and then go through an accreditation process to become part of our supplier marketplace.

The onboarding process provides a platform to showcase the categories your organisation has expertise in and wishes to deliver projects against. You will need to complete this process before you can respond to live projects.

The accreditation process fine tunes your profile by proving category expertise with referenced case studies.

To get started click here and select ‘Create Account’:

Do I need to go through the accreditation process?

Some organisations will request that only accredited suppliers can be invited to bid for specific projects. Category-specific accreditation ultimately enhances your organisation’s profile in our marketplace.

What are the benefits of becoming a Matrix MM supplier?

Matrix MM offers suppliers:

• Exclusive opportunities with public sector authorities
• Fast on-time payments
• Compliant and direct procurement of your services
• Project governance and support from procurement professionals

How much does it cost to work via Matrix MM?

There is no charge to suppliers to register or bid for opportunities. A management fee is only applied to any successful projects you win. Clients can choose to pay the fee themselves or for suppliers to absorb the fee into the total bid cost.